The related questions and answers about cloud phone

1.Can the cloud phone change its IP?

IP change is not supported, and you can only purchase a new one.

 

2.The image upload tutorial of cloud phone.

The tutorial link:https://www.chinac.com/docs/help/anc/content/quick-start/upload-export-file (There is no size limit for the image.)

 

3.Using web services on cloud phones, or similar services that require access to other ports of the cloud phone, the following is the support situation:

Shared IP: (Public network) Port forwarding is not supported.
Dedicated IP: (Exclusive IP) Direct access is possible.
Dedicated network: (We currently do not have this) Set port forwarding rules to enable access.

 

4.How to open custom ports on cloud phones:

Only ports after 10000 can be opened.

 

5.Transferring files in the background: Files under 50MB are no problem, for larger files it is recommended to use cloud storage for transfer.

 

6.Cloud phones run on Android 7, 64-bit system. To support 32-bit apps, the system needs to be reinstalled with a compatible image version that supports 32-bit apps.

 

7.How to set up the password of locking and unlocking screen on cloud phones:

In Settings - Security, there is a feature to add a password to your phone. 

 

8.TikTok cannot connect to the internet after installation on cloud phones:

Please refer to the document: Solutions for TikTok not being able to connect to the internet after installation on cloud phones.

 

9.The installation of TikTok (International version of Douyin) on HK cloud phone has no network:

  • There is a TikTok plugin in the cloud phone's built-in app market, install and execute it before using the TikTok (no proxy needed);
    PS: After adjustment, the settings menu will change to English.
  • Use a proxy.

 

10.Does the cloud phone support camera scanning of QR codes, similar to the scanning code to login function of PC WeChat?

Not supported.

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