1.Recharge Instructions
1.After logging in, click on the left navigation bar "Billing" → "Add Funds."
2.Recharge restrictions: Minimum recharge amount is $10, maximum recharge amount is $2000, and the balance limit is $20000.
3.Enter the recharge amount. If you want to use virtual currency transfer, the amount must be $500 or more. There will be further instructions later.
4.Select the payment method. If the desired payment method is not available, you can choose any method for now. You can still make the actual payment using a different method later.
5.Click "Account Recharge" to create a recharge invoice and navigate to the payment page.
2.Payment Instructions
1.On the payment page, you can see the invoice number and the amount to be recharged.
2.If you choose the online payment method, follow the on-screen instructions to complete the payment.
Only when the recharge amount is $500 or more, you can see the payment methods for USDT/USDC/BTC/ETH. After selecting one, the corresponding receiving address and relevant instructions will be displayed.
3.USDT/USDC/BTC/ETH Payment Instructions
1.Important information about virtual currency transfers. Please read and agree to the transfer requirements before proceeding.
1.The minimum transfer amount is $500;
2.Due to the anonymity and privacy of blockchain networks, any input errors may result in the loss of corresponding assets. Please carefully verify your recharge and withdrawal addresses and other related information to avoid any loss caused by transfer mistakes；
3.If you do not receive the transfer or encounter any issues during the transfer process, Rak cannot assume responsibility for any subsequent consequences resulting from your operational errors；
4.The actual credited amount and the time will be based on the amount received by our company and the financial confirmation time. Thank you for your cooperation and understanding；
5.After the virtual currency transfer, the funds will be directly credited to your account balance on this platform. Once the balance is credited, withdrawals are not supported for any reason or in any form. The funds can only be used for consumption within this platform. Please be aware of this.
6.The following information can be used as a reference:
For USDC/USDT/ETH, you can use the following website: https://etherscan.io/ Enter your wallet address information to check recent transaction records and verify if your wallet supports the current blockchain network and transactions.
For BTC, you can use this website: https://www.blockchain.com/ Enter your wallet address information to check recent transaction records and verify if your wallet supports the current blockchain network and transactions.
2.Special Note: When choosing virtual currency transfer, the transfer amount is not limited by the invoice amount. We will credit the actual received amount.
3.After the transfer, you need to provide information in the following format and submit a support ticket for account crediting:
Support Ticket Title: Please Credit Virtual Currency Transfer
Support Ticket Content:
Invoice number for crediting:
Currency (USDT/USDC/BTC/ETH):
Quantity of currency:
Transaction number (transaction hash, txid):
