Guarantees of VPS service

1.Instant activation, the server is automatically delivered within 3-10 minutes after payment;

2.The VPS-specific control panel information is provided in the email for self-management;

3.Ensure the availability of the delivered machine, free replacement within 12 hours if there is an IP issue, but IP cannot be specified;

4.Comprehensive monitoring of backend resources, alarms will be triggered for any abnormal resource usage, and the issue will be proactively resolved with priority;

5.Purchase the technical support option to receive comprehensive human technical support to assist in resolving any technical issues encountered during usage.

 

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

About VPS Product Introduction

一、Official website purchase link: https://www.raksmart.com/home/privatea/publicindex.html...

Difference between VPS and Cloud Server

1.Currently, VPS does not support upgrades, backup functions, or mid-configuration changes....

Regarding VPS renewal and recovery

Once a VPS is taken down, it cannot be recovered and there is no backup feature. Renewal bills...

VPS Penalty Policy

If a user causes the assigned RAKsmart IP to be blacklisted in the SPAM blacklist or other...

VPS IP-related Policies

1.Specifying IP addresses is not accepted; all VPS IP addresses are randomly assigned. 2.Adding...